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Delivery Driver Job Description Template

A ready to edit delivery driver job description that covers routes, loading, customer handoff and paperwork. Copy it, fill in the brackets, or have HRStak draft one for your company.

Free to use. No account needed to copy the template.

Quick answer. A delivery driver job description works when it says what the driver delivers, whose vehicle they use and what the route looks like. Say whether stops are residential or business, how heavy the loads are and whether the driver unloads alone. The template below names those pieces and leaves the license, driving record standard, pay and hours in brackets, because only you know them.

§01 Template

The delivery driver job description, ready to edit.

Copy the text, then fill in each highlighted bracket. A bracket marks a blank only you can fill, such as the pay, the hours or who the role reports to.

Want a version written for your company? Draft it in the free generator, prefilled with this role.

Template

Delivery Driver

About the role

[Company name] is hiring a Delivery Driver to deliver [type of goods, such as food, parcels, furniture or medical supplies] to customers in [delivery area]. You will load the vehicle, run your route, hand over each order and return the paperwork. You will drive a [company vehicle type or your own vehicle] and report to [dispatcher or manager title].

Responsibilities

  • Check the vehicle before each shift, including tires, lights, fuel and cargo area, and report problems before you leave.
  • Load the vehicle in stop order and secure the cargo so it travels safely.
  • Follow the planned route and update dispatch if traffic, weather or access problems change the plan.
  • Deliver each order to the right person or location and collect a signature, photo or payment where required.
  • Count and inspect the goods at each stop, and note damage, refusals or missing items on the delivery record.
  • Handle [cash, card or invoice payments] accurately and turn them in at the end of the shift.
  • Answer customer questions politely at the door and pass along complaints to [dispatcher or manager].
  • Keep the vehicle clean and log mileage, fuel and any incidents.

Requirements

  • [Driver license class and any endorsement your state requires].
  • [Driving record standard your insurer and policy require]. Check the rules where you hire before you set this standard.
  • Able to lift and carry [weight] pounds and climb in and out of the vehicle all day.
  • Comfortable using [GPS, route app or handheld device] while following safe driving practices.
  • Calm and courteous with customers, including when a delivery goes wrong.
  • Able to work [days, hours and weekend pattern].

Nice to have

  • Previous delivery, courier or route driving experience.
  • Experience with [delivery app or dispatch system you use].
  • Knowledge of the streets and traffic patterns in [delivery area].
  • Experience handling temperature controlled, fragile or heavy items.

Pay, schedule and benefits

Hours: [days and hours, onsite, hybrid or remote]. Pay: [pay range or rate]. Benefits: [short summary]. Equal opportunity statement: [use the wording your HR or legal advisor provides].

§02 Make it yours

Three decisions that make this posting specific to you.

Say whose vehicle it is

A company van and a personal car are very different offers. State which one applies, who pays for fuel, maintenance and insurance, and whether mileage is reimbursed. Put the details in [vehicle and expense details].

Describe the route and the load

Ten drop boxes a day and forty residential stops with stairs are not the same job. Give the typical stop count, distance and weight so candidates can picture the shift.

State the license and record standards you set

Candidates drop out late if the driving record check is a surprise. Say early what your insurer asks for and that you will run a check. Confirm what is allowed where you hire before you write the standard.

§03 Levels

How the delivery driver posting changes by level.

Adjust the template for the level you are hiring. These are common patterns, so match them to how your own team defines each level.

LevelCommon titlesWhat changes in the posting
EntryDelivery Driver, Courier, Route DriverRuns a set route in a car, van or small truck. Gets directions from dispatch and escalates problems.
MidSenior Delivery Driver, Route Driver, Straight Truck DriverRuns a larger or more complex route, handles higher value or fragile loads and works with little supervision.
SeniorLead Driver, Driver Trainer, Dispatch DriverTrains new drivers, helps plan routes, covers dispatch when needed and handles difficult customer or vehicle issues.

§04 Mistakes

Mistakes to cut from a delivery driver posting.

Leaving out pay structure

Hourly, per stop, per mile and tips all mean different things. Spell out how drivers are paid and when, so candidates can compare your offer to others.

Burying the driving record requirement

If your insurer sets a standard, say so up front. Hiding it wastes interview time for everyone.

Forgetting the physical side

Delivery means lifting, carrying and climbing as well as driving. List the weights and the typical conditions so people know the whole job.

§05 Questions

Frequently asked questions.

What does a delivery driver do?

A delivery driver loads goods, drives a planned route, hands each order to the customer and records the delivery. Many also collect payment, inspect goods and handle customer questions at the door.

What is the difference between a delivery driver and a courier?

The titles overlap. Courier often means small, time sensitive items such as documents or parcels. Delivery driver often means larger goods or scheduled routes. Describe your actual load and use the term candidates search.

Do I need to list a license class?

Yes, if the vehicle needs one. Different vehicles and weights need different licenses, and rules vary. Check what applies where you hire and put it in the bracketed field.

Can I require a clean driving record?

Many employers set a standard because of insurance. The rules about how you check and use driving records vary by place. Check them where you hire before you write the requirement.

Should the posting include pay?

Candidates look for it first, and some places have rules about posting pay ranges. Check the rules where you hire, and put the range in the bracketed pay field.

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