Receptionist
About the role
[Company name] is hiring a Receptionist to be the first point of contact for visitors and callers at our [location] office. You will greet people, answer and route calls, and keep the front area welcoming and organized. You will report to [manager title] and work [days and hours].
Responsibilities
- Greet and sign in visitors, and let the right person know they have arrived.
- Answer the main phone line and route calls or take clear messages.
- Receive and sort mail and deliveries, and log packages that need a signature.
- Keep the reception area and shared rooms tidy and stocked.
- Book meeting rooms and appointments in [scheduling system].
- Issue visitor badges and follow the building's check in process.
- Do light administrative work between visitors, such as data entry and filing.
- Order front desk supplies and report maintenance issues to [facilities contact].
Requirements
- A friendly, professional manner with visitors and callers.
- [Number] or more years of reception or customer service experience, or state that training is provided.
- Comfort with a multi line phone system and basic office software such as [email and calendar tool].
- Clear spoken and written communication.
- Reliability and punctuality, since the desk needs coverage at set times.
Nice to have
- Experience with [visitor management or scheduling software].
- Medical office or front desk experience, if the setting needs it: [yes or no].
- A second language useful to [your visitors].
Pay, schedule and benefits
Hours: [days, hours and break coverage]. Pay: [pay range or hourly rate]. Benefits: [short summary]. Equal opportunity statement: [use the wording your HR or legal advisor provides].