Sales Associate
About the role
[Company name] is hiring a Sales Associate for our [store name or location] store. You will greet customers, help them find what they need, ring up sales and keep your area of the floor neat and stocked. You will work as part of a team of about [number] people and report to [the store manager or shift lead].
Responsibilities
- Greet customers as they enter, ask what they are looking for and help them find it.
- Answer questions about [product categories you sell], including features, sizing, price and stock.
- Ring up sales at the register, handle cash, cards and returns, and follow the store's refund and exchange steps.
- Offer add on items and tell customers about current promotions and [loyalty or rewards program].
- Unload deliveries, price and tag items, and stock shelves and displays from the stockroom.
- Keep fitting rooms, shelves and the sales floor tidy, and put misplaced items back.
- Take part in inventory counts and report damaged, missing or low stock to [manager title].
- Open or close the store when scheduled, following the [opening or closing checklist].
- Follow store procedures for loss prevention and report anything unusual to a manager.
Requirements
- Comfortable talking with customers all day and answering questions in a friendly way.
- Ability to stand for most of a shift and lift boxes up to [weight] pounds.
- Basic math for making change and checking totals.
- Willingness to work [evenings, weekends and holidays as the schedule requires].
- Ability to learn [point of sale system] and the store's product range quickly.
- [Minimum age or work eligibility documents your location requires].
Nice to have
- Previous retail or customer facing experience.
- Experience with [your point of sale or inventory system].
- Knowledge of [your product category] or a personal interest in it.
- A second language spoken by your customers, such as [language].
Pay, schedule and benefits
Hours: [days and hours, onsite, hybrid or remote]. Pay: [pay range or rate]. Benefits: [short summary]. Equal opportunity statement: [use the wording your HR or legal advisor provides].